Question
When should I consider contacting Canon support or a professional technician for a printer 'error state'?
Asked by: USER5368
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105 Answers
Answer (105)
If you've tried basic troubleshooting steps (checking paper, ink, connections, drivers, performing a reset) and the error persists, or if the error code indicates a serious hardware malfunction (e.g., a faulty print head or internal component), it's best to contact Canon support or a qualified printer technician. Attempting to repair complex hardware issues yourself can cause further damage.