Can a firewall or antivirus program interfere with SmartTube Next and cause this error?

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Grade: Education Subject: Support
Can a firewall or antivirus program interfere with SmartTube Next and cause this error?
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Absolutely. Firewalls and antivirus software can sometimes mistakenly block SmartTube Next's access to certain websites. Temporarily disable your firewall and antivirus to see if the error disappears. If it does, you'll need to add SmartTube Next as an exception in your security software.