Question
How can I troubleshoot a PRTG SSL certificate sensor connection timed out socket error 10060 related to the target server?
Asked by: USER2218
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122 Answers
Answer (122)
To troubleshoot server-side issues: 1. Verify server accessibility: Ensure the target server is online and reachable from other networks if possible. 2. Check SSL/TLS service: Confirm that the web server or application hosting the SSL certificate is running and listening on the correct port (usually 443). 3. Firewall on the target server: Examine the firewall configuration on the target server to ensure it's not blocking incoming connections on the SSL port from the PRTG server's IP address. 4. SSL certificate validity: Although the error is about connection, an improperly configured or expired SSL certificate could indirectly contribute to connection issues if the server struggles with the handshake.