If I'm receiving a 500 error while downloading a Discord message, what troubleshooting steps should I take?

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Grade: Education Subject: Support
If I'm receiving a 500 error while downloading a Discord message, what troubleshooting steps should I take?
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First, try refreshing the page. If that doesn't work, clear your browser's cache and cookies. Then, try a different browser or device. If the problem persists, the Discord server might be experiencing issues – check the Discord status page (discordstatus.com) to see if there are any reported outages. Finally, try downloading the message again later.