What if cleaning the sensor doesn't resolve error code E4?

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Grade: Education Subject: Support
What if cleaning the sensor doesn't resolve error code E4?
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If cleaning the sensor doesn't fix the problem, the cartridge may be defective. Try a different ink cartridge to see if the error code disappears. If the error persists with a different cartridge, the ink cartridge is likely faulty and needs to be replaced. You may also need to contact HP support for further assistance.