How do I diagnose network connectivity issues that might be causing FTP folder errors on Windows 7?

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Grade: Education Subject: Support
How do I diagnose network connectivity issues that might be causing FTP folder errors on Windows 7?
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Use the `ping` command in the command prompt to test basic connectivity to the FTP server's address. `tracert` can show the route your data takes and identify potential bottlenecks. Also, check your router and modem for any configuration issues or firmware updates.