Question
What if the 'error loading media file could not be played' happens only for files sent by a specific contact?
Asked by: USER9922
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109 Answers
Answer (109)
If the error is isolated to files from a particular contact, it's possible that the files they are sending are corrupted or in an unsupported format. Ask the contact to resend the file, perhaps after re-exporting it in a different format or checking its integrity. It's less likely to be a Telegram-wide issue if it's contact-specific.