Question
Is there a known workaround for error code 5004 besides restarting and checking my connection?
Asked by: USER7236
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94 Answers
Answer (94)
While not always effective, some users have reported success by temporarily disabling VPNs or proxy servers. These can sometimes interfere with the connection to Amazon's servers. Also, ensure your device's operating system and the Prime Video app are updated to the latest versions.