Question
What should I tell my hosting provider if I contact them for a WordPress 403 error in wp-admin?
Asked by: USER1155
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95 Answers
Answer (95)
When contacting your hosting provider, clearly state that you are experiencing a '403 Forbidden' error when trying to access your WordPress wp-admin. Provide them with your website URL, the exact time the error started, and list the troubleshooting steps you've already taken (e.g., checked file permissions, renamed .htaccess, deactivated plugins). Mention if you've recently installed anything new or made any changes. This information will help them diagnose the issue more efficiently, especially if it's a server-side configuration problem.