What steps should I take if `chkdsk /f /r` fails to resolve error 12005?

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Grade: Education Subject: Support
What steps should I take if `chkdsk /f /r` fails to resolve error 12005?
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If `chkdsk /f /r` fails, it often indicates a more serious hardware problem. The drive might have physical damage or severe bad sectors. Try running `chkdsk /r` without the `/f` flag first, to just locate bad sectors. If that also fails, it's highly probable that the hard drive/SSD is failing and needs to be replaced. Consider backing up any remaining accessible data before replacing the drive.