If I'm using a USB hub, could that be contributing to error 11b? What should I do?

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Grade: Education Subject: Support
If I'm using a USB hub, could that be contributing to error 11b? What should I do?
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Yes, USB hubs can sometimes cause communication problems. Try connecting the printer directly to a USB port on your computer, bypassing the hub. If the error disappears, the hub is likely the issue. Consider using a powered USB hub or a different hub altogether.