I've reloaded Apache, but 'customerrors mode off' still isn't working. What else should I check?

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Grade: Education Subject: Support
I've reloaded Apache, but 'customerrors mode off' still isn't working. What else should I check?
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Double-check the Apache error logs (usually located in `/var/log/apache2/error.log` or `/var/log/httpd/error_log`) for any error messages related to your configuration changes. Also, verify that the user Apache runs as has read access to any files referenced by `ErrorDocument` directives (if any are present).