What steps should I take if I've already restarted my router and modem, and the Error Code P-3 persists?

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Grade: Education Subject: Support
What steps should I take if I've already restarted my router and modem, and the Error Code P-3 persists?
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If a simple restart doesn't work, try using a different device (e.g., a smartphone or tablet) to stream Crunchyroll. If the error occurs on another device, the problem likely lies with your internet connection or network configuration, not your original device. Contact your ISP for assistance.