Question 3: What are some troubleshooting steps for a 'connection timeout' error?

By: USER3594
28 Agustus 2025 Support 5 minutes
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Grade: Education Subject: Support
Question 3: What are some troubleshooting steps for a 'connection timeout' error?
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A 'connection timeout' error indicates the app is unable to establish a connection with the OpenAI servers. Try a different network connection (e.g., switching Wi-Fi to mobile data). Ensure your internet speed is sufficient for the app's requirements. Check your firewall settings to ensure ChatGPT isn't being blocked.
Answered on 28 Agustus 2025

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