What information should I provide when seeking help from the printer manufacturer's support?

By: USER3648
28 Agustus 2025 Support 5 minutes
4.5
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Grade: Education Subject: Support
What information should I provide when seeking help from the printer manufacturer's support?
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Best Answer
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When contacting the printer manufacturer's support, be prepared to provide the following information: the printer's model number, the operating system you're using (Windows 10), the specific error code (0x00000b11), the steps you've already taken to troubleshoot the problem, and any recent changes you've made to your computer or network. This will help them diagnose the issue more quickly.
Answered on 28 Agustus 2025

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